Smart Schedule is the intelligent project management tool MSPs need to efficiently and accurately manage complex project schedules and dispatch.
For MSPs, projects are an important source of revenue. They are also a significant pain point.
Projects are a top revenue source for MSPs. Managing a portfolio of projects, though – especially with tools that are poorly integrated – is too complex to do manually. Even though project managers spend hours pouring over calendars, building scopes and schedules, and seeking constant status updates, the process is notoriously error prone. This inefficiency erodes margins and squanders customer satisfaction.
Managing a single complex project manually is challenging for even the best project manager. Managing a suite of them is an impossible task. This is an area desperate for the help of AI. It is also an area of business management that requires human intelligence. To meet these needs, Moovila has developed Smart Schedule, an intelligent, supervised, autonomous scheduling solution that provides MSPs with a live, crystal-clear, accurate view of a portfolio of projects and the ability to efficiently schedule – and reschedule – project tasks and resources with a few clicks of the mouse.
Too much change to manage
Smart Schedule is part of the Moovila Perfect Project for MSPs toolset. This automated project management platform is powered by Moovila’s proprietary Critical Path Engine, an artificial intelligence that monitors, filters, calculates, and surfaces the accuracy of project, team, and schedule data to make managing projects clear and easy – even for a Project Manager (PM) with little experience.
Smart Schedule is Perfect Project’s newest feature. It allows project managers to visualize accurate plans – on a calendar – alongside the schedules and skillsets of every member of the team. It is seamlessly integrated with all the tools MSPs use to manage work – PSAs like ConnectWise, Google Calendar, Outlook, and dozens of other solutions.
When the PM assigns tasks from Smart Schedule, the change is made to the project, the ticket (in Perfect Project and in their PSA), the team member’s calendar, and so forth. This gives everyone at the MSP – and the client – a single source of truth about the project while allowing team members to use the work management tools they need or prefer.
The magic is math
The magic of Smart Schedule is the mathematical engine at the heart of Perfect Project: The Critical Path Engine. The Critical Path Engine is a hyper focused intelligence that relentlessly monitors and watches for changes and problems in projects. It constantly scans calendars, tickets, project tasks, and more for any changes that might affect delivery dates. It analyses the impact of every change it encounters on every person’s calendar and every task in every project. When a change threatens the project’s deliverables, the Critical Path Engine brings the situation to the attention of the project manager with clear visual indicators.
Instead of spending countless hours tracking task completions and getting updates from resources only to watch projects still slip, the MSP’s project manager simply keeps an eye on the RPAX score, the Critical Path Engine’s project health monitor. The Critical Path Engine is ever vigilant, brilliant at math, tireless, and always on the clock. It never misses a change that might cause the project to slip. The RPAX gauge is a visual summary of all that hard work. Include personal anecdotes of how the product helped you. When, where and how did you use the product? The more personal you are, the more relatable and trustworthy you'll be. If you had others test the product, share this with your reader.
An autonomous project monitor
Imagine that an essential team member – an engineer with a specific skill set – has a family emergency and changes their calendar to note that they will not be working for a few days. This means several critical tasks won’t be completed on schedule, endangering a deliverable. Immediately, the RPAX score drops. This turns the RPAX gauge red, telling the PM that the project is at risk. Drilling into the score the tool easily indicates where and why.
Using Smart Schedule, the project manager can see the details about the at-risk tasks alongside a list of team members capable of stepping in to accomplish the work. It displays everyone’s schedules – including anything they’ve been assigned in this or any project, their workload from non-project areas of their PSA, and events on their daily calendars. In a matter of minutes, the PM finds a replacement and books the tasks onto the open space on their calendar.
When looking for a resource using Smart Schedule, the project manager can sort people by the resource type and skills, bubbling the resources most suited to complete the work to the top of the list. Smart Schedule gives project managers efficiency and clarity when it comes to scheduling – and rescheduling – the details of every project. The RPAX score gives them the peace of mind to know that they will not miss a critical change in the project.
Impeccable communication with teams & clients
Fast, accurate project management requires impeccable communication, which is where Smart Schedule excels. No matter where team members view work – in a calendar, in a ticket management tool, or in the project management platform – the message gets to them seamlessly.
Once the project manager schedules a task in Smart Schedule, Moovila asks for a digital handshake, so the project manager knows the team member got the memo. No emails. No phone calls. No status meetings. Yet everyone knows immediately when changes happen and what work is on their plate today – and in the future.
Projects without mistakes
When project plans are kept up to date with such efficiency, mistakes are significantly minimized. No one needs to announce a change. No one misses a message. No updates are overlooked because someone missed a status meeting.
That means projects stay on track.
In a world where finding staff is a challenge and keeping customers happy is essential to your bottom line, eliminating the wasted time around planning and scheduling saves MSPs money. No one wants to take time away from the work of managing client’s technology to pore over schedules, write emails, and monitor task completion. Using Smart Schedule – and the intelligence behind it – helps MSPs stay focused on the important work while consistently bringing projects in on time.
To learn more about Smart Schedule visit its feature page or watch our recent webinar about Bridging the Gap Between Project Timelines and Scheduling Projects, featuring a preview of Smart Schedule towards the end and a lively discussion on how to improve project scheduling at your MSP.
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