RPAs are great for efficiency but some automation processes need a little human touch. Automation is a lifesaver in IT, especially for...

Artificial intelligence can be many things and some of those will affect your bottom line. One reason the term artificial...

When it comes to project management, the new year promises to be one of innovation, adoption of new technologies, and growth. Now that we...

Acquiring or merging two—or more—MSPs is a big project. You will need a good plan. This year continues to be another big year for...

Most people are watching the hype over AI with detached interest. But as a CEO, you are under a great deal of pressure to implement it in...

Since ChatGPT hit the scene, AI has been getting a lot of attention. AI chatbots are being portrayed in the media as everything from the...

Project Management Expertise Series for ConnectWise Users When you take on a client’s technical support needs, you have to be able to...

When your client’s needs – a product rollout, system update, or installation – exceed the capacity of a ticket, you probably turn to a...

People are afraid of artificial intelligence. It has been portrayed – in films and real life – as a modern Frankenstein’s monster: A creatur

When Elon Musk took over Twitter, he promptly fired half of the workforce, citing cost cutting as the main reason. Others claimed it was bec

For companies that have moved to a hybrid workforce, the CIO’s role has expanded. The IT team is tasked with implementing tools to...

When you are buying a house, you can get a quick reality check on how well that’s likely to go by looking at your credit score. No matter...

Everyone knows that project planning is an art that requires the planner to cast a spell over everyone involved so they will believe in a...

We’ve come a long way in project management from taking pencil to paper and manually calculating the critical path to construct project...